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Data Deletion Request
CaloKey users may request deletion of their account and associated personal data.
How to Request Deletion
To request account deletion, please contact:
- Email: support@calokey.com
- Subject: Data Deletion Request
- Please include the email address associated with your account.
Data That Will Be Deleted
Upon verification, the following data will be deleted:
- Account information
- Profile data (name, email, phone number)
- User-generated content (e.g., business listings)
- Booking history and related activity data
Data That May Be Retained
Some data may be retained only when necessary for:
- Legal obligations (e.g., payment transaction records such as IAP receipts)
- Fraud prevention and security purposes (e.g., abuse logs, IP address logs, banned account identifiers)
- Dispute resolution (e.g., booking or transaction records related to unresolved issues)
Any retained data is restricted and not used for app functionality.
Backup data may remain for a limited period before being automatically deleted.
Processing Time
Requests are typically processed within 30 days.
